Sony unit says breach exposed 2.6 million customer records
Oct 28, 2026 · Summarized by Fundy Tech from 6 sources
Sony Network Communications says a breach exposed 2,585,481 customer records and some passwords. The company says no banking or card data was exposed.
Key points
- The breach happened on October 19 and was detected four days later.
- 54,401 email addresses and account passwords were also exposed.
- NTT Docomo says the incident affects current Hikari customers and recent cancellations.
Why it matters
Customers should change passwords and watch for phishing emails or fake websites. Small businesses that rely on similar services should review their own account security and customer notification plans. For households, the main risk is account misuse and phishing rather than payment-card fraud. Anyone affected should treat suspicious emails and login prompts carefully.
Who’s affected: Sony Network Communications and NTT Docomo customers
What to do
- Change your password if you were affected.
- Watch for phishing emails and fake websites.
- Use a unique password on every account.
Original reporting
Not sure if this affects you?
Fundy Tech helps businesses and households across Atlantic Canada stay patched, protected and up to speed. Tell us what you’re running and we’ll tell you straight whether you need to act.