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Telus says copper wire theft cut internet and phone service

Nov 6, 2026 · Summarized by Fundy Tech from CTV News

The 30-second version

CTV reports that copper wire theft left hundreds without internet and phone service. Telus says the damage caused the outage.

Key points

  • Hundreds were affected by the outage.
  • Internet and phone service were both hit.
  • Telus says copper wire theft caused the disruption.

Why it matters

Outages like this can disrupt payments, bookings and customer calls for small businesses. Households may lose internet, home phone service and access to connected devices. It is a reminder that theft of physical infrastructure can quickly become a service problem.

Who’s affected: Telus internet and phone customers

What to do

  • Check whether your service is restored.
  • Have a backup internet or phone option.
  • Report suspicious tampering near telecom equipment.

Original reporting

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